AmbiCom WL1100B-AP Anleitung zur Fehlerbehebung PDF herunterladen (Seite 145)

Troubleshooting Guide

135

Text Errors and Messages

Acquiring Data Service

This appears in the status area of the main window when Communication

Manager is attempting to establish a connection to a GPRS/EDGE network

or a UMTS network. The message is typically displayed while the

connection is in the "GPRS attach" phase ("PDP attach" on UMTS

networks), which essentially means that the network has been successfully

detected and your wireless device is now attempting to register with the

data network and get authenticated.

If this message remains displayed for an extended period, it probably

means that your device is having difficulty getting attached. There are a

number of possible reasons for this, including the following:

• This may be due to poor signal strength. Check the signal strength

gauge in the main window. If the signal strength is too low, you may

have to choose a different access technology or wait until you are in an

area with a stronger signal.

• If you have not yet used this SIM to connect, the Subscriber Identity

Module (SIM) in your GPRS device may not be properly provisioned

for data access. Contact Cingular Customer Care for additional support.

(if you have connected using this SIM, it is probably provisioned

correctly).

• The network detected may not actually be available. For example, there

may be some sort of temporary service outage or if you are roaming,

you may not actually have permission to connect to the roaming

network.

No SIM

This message indicates that your wireless device requires a SIM (Subscriber

Identity Module) to establish a wireless connection, but the SIM has not

been properly inserted. See Inserting your SIM card

for more information.

Note: SIMs not provided with your device or from other service providers

may not be recognized.

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AmbiCom WL1100B-AP Anleitung zur Fehlerbehebung Seite 145