AmbiCom WL1100B-AP Anleitung zur Fehlerbehebung PDF herunterladen (Seite 131)

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Technical Support

Additional Support

If you need additional assistance beyond what is provided in this User

Guide, please call Cingular Technical Support at 1-866-293 4634 or Cingular

Customer Service at 1 866 Cingular. Please be prepared to answer the

following questions:

1. What is the mobile number for your wireless device (mobile phone/PC

card)? This information can be found by doing the following:

a. Click Tools from the main window.

b. Click

Diagnostics.

c. Click

GSM Info.

d. Click

Device.

2. What version of the Cingular Communication Manager software are

you using? This information can be found by doing the following:

a. Click

Help from the main window.

b. Click

About Communication Manager.

3. What Operating System and Service Pack are you using? This

information can be found by doing the following:

a. Click

Help from the main window.

b. Click

About Communication Manager.

c. Click System Info.

4. What (if any) error message are you receiving?

5. What were you doing when the error message occurred/appeared?

6. What was your location when you were experiencing the problem

(physical/street address or zip code)?

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AmbiCom WL1100B-AP Anleitung zur Fehlerbehebung Seite 131